Returns

RETURNS POLICY

Hello,

We are sorry your purchase didn’t work out for you.

PLEASE READ ENTIRELY.  

NO REFUNDS, NO EXCEPTIONS. NO CANCELLATIONS. Store credit only. Items purchased from Ymonnes Closet are eligible for store credit  within 7 days after delivery. Your order will be shipped back to you if it’s not postmarked within 7 days of delivery. 

RETURNS

Customers are responsible for return shipping.

*****RETURNS TAKE 7-10 BUSINESS DAY AFTER DELIVERY TO PROCESS*****

Return order within 7 days of delivery to: 

Ymonne’s Closet                                     

247 Branford Street                                   Hartford, CT 06112

****PLEASE NOTE THERE IS A 10% RESTOCKING FEE FOR ALL RETURNS AS PER OUR RETURN POLICY. THIS FEE WILL ONLY BE WAIVED IF IT IS YOUR FIRST TIME RETURNING***

****ITEMS MARKED AS FINAL SALE CANNOT BE RETURNED****

Please include your name and order number in package.

You will receive an email confirmation with your store credit once your return has been processed. Please be certain to log in with the email address we sent the credit to.

CONDITIONS

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition

TOPS AND DRESSES:

Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted.

DAMAGED ITEMS

If you receive an item that is damaged, please contact customer service immediately at Ymonnescloset@gmail.com

Grooming products or pierced jewelry cannot be returned for health and hygiene reasons.